Two routes, and how to choose
CompTIA Network+ is vendor-neutral and tests concepts that apply anywhere. Cisco's CCNA is vendor-specific and goes deeper on configuration, which matters if you are heading somewhere that runs Cisco equipment. Neither is a prerequisite for the other. Look at job listings in your area before choosing: the one local employers name is the one worth having.
What the exam actually tests
Addressing and subnetting, the protocol stack, common services like DNS and DHCP, physical media and hardware, wireless, and troubleshooting. Subnetting is the topic people most often underestimate — it is arithmetic under time pressure, and the only reliable preparation is doing a large number of them until the conversions stop requiring thought.
How long people prepare
Two to four months alongside a job is typical, and prior support experience shortens it considerably. Lab time matters here more than for A+: a handful of cheap second-hand switches, or a virtual lab, turns abstract protocol descriptions into something you have actually watched fail and fixed.