📖LearnModule 9 · Lesson 27 of 30Independent User · CEFR B2, completedUnit 6 · Las tareas B2
La carta de reclamación
Module 9 of the free Spanish course (CEFR B2, completed), lesson 27 of 30: The formal complaint is the complaint from Module 2 grown up. On this page: 9 words with their genders and respellings, the rule, a watch-out line, the conjugation table and the audio — the study notes behind the workbook's QR.
The words
Spanish
English
Say it
me permito informarle
I wish to point out to you
meh pehr-MEE-toh een-fohr-MAR-leh
le ruego que
I kindly ask you to
leh RRWEH-goh keh
a la espera de su respuesta
awaiting your reply
ah lah ehs-PEH-rah deh soo rrehs-PWEHS-tah
la reclamación
the formal complaint
lah rreh-klah-mah-SYOHN
informar
to report (a fact)
een-fohr-MAR
la norma
the rule (regulation)
lah NOHR-mah
la petición concreta
the specific request
lah peh-tee-SYOHN kohn-KREH-tah
respetuoso
courteous (m)
rrehs-peh-TWOH-soh
ellos querrán una respuesta
they will want an answer
EH-yohs keh-RRAHN OO-nah rrehs-PWEHS-tah
Respellings follow the course’s say-it key; the stressed syllable is in capitals. Print this lesson’s flashcards (PDF) — the words on the front, the English and respelling on the back.
La regla · The rule
The formal complaint is the complaint from Module 2 grown up. It states the facts, names the rule that was broken, and asks for one specific thing, in that order and in the formal register.
Y también · And also
Me permito informarle de que… opens it without aggression. Le ruego que… makes the request, and it takes the subjunctive: le ruego que me devuelva el importe. A la espera de su respuesta closes it before the formula. Ellos querrán una respuesta: querer in the futuro, with its double r.
Ojo · Watch out
me permito informarle opens a complaint without aggression; le ruego que takes the subjunctive; a la espera de su respuesta comes before the closing formula. And querrán (future) has two r sounds — rolled.
querer, futuro — the table
yo querré · tú querrás · él/ella/usted querrá · nosotros querremos · ustedes querrán · ellos/ellas querrán
Do it now — on paper
Say all 9 words aloud twice from the respelling, then once from the Spanish spelling alone — begin with me permito informarle.
Copy every word with its accents on paper; then cover the English column and write each meaning back from the Spanish.
Write out querer, futuro in full from memory, every person, and check each form against the table above.
This free course is the reading half. The writing half — write-in lessons, daily practice pages with built-in review, self-checks and a full answer key — is the companion workbook series, The Spanish Ladder: one workbook per module, fifteen in all, released band by band with the Basic band (Modules 1–5) first.
Keep these words
Turn this lesson’s words into flashcards, then space your reviews — the two habits the research behind our study guides backs hardest.